My Experience
I’m currently a Senior UX Designer at Amazon Payments Products,
and I have 12+ years of experience.
Career Path:
Sr. UX Designer (L6)
Payments Products, Credit Cards & Seller Payments
Amazon.com, New York City
— Oct 2022 – Present
Product Design Team Lead
Digital Communications
J.P. Morgan Chase & Co., New York City
— Nov 2021 – Aug 2022
Lead User Experience Designer
Advisor Platforms
J.P. Morgan Chase & Co., New York City
— Apr 2021 – Nov 2021
Lead User Experience Designer
Lending for U.S Wealth Management
J.P. Morgan Chase & Co., New York City
— Jan 2019 – Apr 2021
Product Designer
Academy, New York City
— Oct 2018 – Jan 2019
Lead UI Designer
ContentSquare, New York City
— Jul 2017 – Sep 2018
Digital Design Professor (Adjunct)
Touro College, New York City
— Feb 2016 – Aug 2020
Lead UX/UI Designer (Remote)
Evelyn Regly Digital Agency, New York City
— Jun 2013 – Dec 2017
UX Designer for Platform Support Services
Globo.com, Rio de Janeiro – Brazil
— Oct 2009 – May 2013
Data Visualization Designer
Globo.com, Rio de Janeiro – Brazil
— May 2007 – Sep 2009
For more details about my experience, please visit my LinkedIn profile.
Education:
Master’s In UX/UI & Interaction Design
Touro College, New York City – USA
— Jan 2015 – Dec 2016
Grade: 4.0 — Class Speaker at the Commencement Ceremony
Bachelor’s in Industrial and Graphic Design
Centro Universitário da Cidade, Rio de Janeiro – Brazil
— Jan 2005 – Aug 2008
Grade: 3.52 — Class Speaker at the Commencement Ceremony
Teaching Experience:
Adjunct Professor
Touro University, New York City
— Feb 2016 – Aug 2020
- Guided students to secure their first design jobs and led a curriculum overhaul, shifting the focus to UX/UI with portfolio-driven projects, which increased student enrollment by 30%
- Created hybrid learning experiences combining in-person workshops, online resources, and industry and career mentorship programs that accommodated diverse cultural backgrounds and learning styles
PAST Volunteer project:
Lead Designer
SOS EB Kids
— Feb 2016 – Oct 2020
- Supporting Brazilian children with Epidermolysis Bullosa (EB) through design solutions that improve quality of life for patients and families via material support, awareness campaigns, and educational resources. (here).
What I can do
core competencies and expertise
Payment Systems Design
Creating intuitive payment flows across global markets that optimize conversion while respecting regional preferences and compliance requirements.
Systems Thinking & Scalability
Developing scalable frameworks that balance strategic vision with consistent implementation across complex ecosystems.
Data-Informed Design
Using A/B testing and analytics to optimize payment flows and make evidence-based design decisions.
AI Personalization
Leveraging recommendation systems to enhance discovery and deliver tailored user experiences.
Cross-Platform Integration
Leveraging recommendation systems to enhance discovery and deliver tailored user experiences.
Design Leadership
Mentoring teams and influencing cross-functional partners to elevate standards and champion user-centered approaches.
Discovery Methodologies:
— Research
— Service Design
— Opportunity Solution Tree
Experience:
— User interview
— Usability testing
— Data Analysis
— Surveys
— Wireframes
— User Flow
— Lo-fi & Hi-fi Prototypes
— Web (Responsive) & Native Mobile
Design Tools:
— Figma & Figjam
— Adobe Creative Cloud
— Sketch
— HTML & CSS
How I do it
My creative process
Human-Centered Problem Solving
I use a Design Thinking framework that combines empathy and strategic creativity to solve complex human-centered challenges. This approach helps me discover insights, ideate solutions, and develop prototypes that validate user experiences and guide future development.
My Process
I adapt methodologies to each project’s needs, but my core approach focuses on rapid prototyping and iterative user validation. This six-phase process delivers clear outcomes and actionable insights, enabling teams to learn quickly and make informed decisions.
1 – Research & Understand
This is an immersive learning experience to understand users’ problems and brainstorm early ideas. The entire team is involved from the earliest stage (product, business, developers, and data analysts).
2 – Sketch & Wireframe
We collaboratively generate insights and explore different ways to solve pain points as opportunities for innovation. Concept tests can be done here to narrow down significant questions.
3 – Decide & Design
We choose which ideas to prototype first by evaluating them and prioritizing the development.
4 – Prototype
Develop a prototype, a low-cost and fast way to experiment and validate ideas envisioned in the sketch phase.
5 – Test & Validate
This is the moment to test and see live users interacting with the prototypes, hear direct feedback, and validate the solution.
6 – Reiterate and Start development
It is essential to review the findings, absorb the lessons learned, adjust the experience accordingly, and then discuss the project’s next steps. We will now support developers implementing the project as we begin the next round.